Custom Website Design Services

Unmatched value for small business websites.

At Santiago Digital Design, we work closely with our web design clients in Phoenix, meeting in person or remotely, to bring their vision and business goals to life. We strive to improve every business we work with through incredible custom web design, brand design and digital marketing services. 

Free estimate • No obligation to hire • 100% risk-free

wireframe userflow example

Responsive Web Design

Small Business Custom Websites

Visualize experiencing the benefits of a top-tier web design agency without the sky-high price tag. Plus, we believe in transparent pricing by offering fixed rates so that you’ll never be caught off guard by hidden charges. Yea, we hate that too.

Professional WordPress Development

WordPress is a versatile, user-friendly platform powering millions of websites globally. Renowned for its ease of use and robustness, it allows effortless website creation, customization, and management.

Mobile Friendly Websites

Designing a mobile-friendly website is a top priority in today's digital landscape. We develop visually stunning websites that seamlessly adapt and function flawlessly across a wide range of devices, from desktop computers to smartphones.

Alternative Solutions

We're experts in a wide range of powerful website-building tools, including popular alternatives like Wix, Squarespace, Elementor and enterprise level event marketing platforms like Splash and Cvent.

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Convert Your Visitors

Web Design

Embark on a transformative digital journey with Santiago Digital Design, where we merge creativity and functionality to sculpt captivating, intuitive websites. Our tailored web design services ensure your online presence mirrors your brand essence, leaving a lasting impression.

Guiding Brand Consistency, Unifying Communication

Brand Design

Our brand design service acts as a roadmap of design standards, serving as the compass for effectively communicating your company’s brand across various mediums, be it internally or externally, in digital or print.

Our brand style guide is your comprehensive guidebook, complete with clear instructions and illustrative examples on how to employ—and how not to employ—your brand elements.

mackbook design guide with plant foreground on left
people reviewing a website

Elevate Your Website Presence

Website Audits

Our website audit service swiftly identifies opportunities for enhancing your website’s design and user experience, whether built on WordPress or other platforms. It’s a key step to boost your online presence and align with industry standards, optimizing performance and user satisfaction.

Brand-Centric Solutions

White Label Web Design

Discover seamless collaboration with Santiago Digital Design, your trusted partner for white label web design and development services for developers, graphic designers and seo freelancers.

We prioritize data confidentiality and respect intellectual property rights through the use of well-documented NDA forms, we are happy to sign yours as well. Enhance your brand image and expand services effortlessly. 

macbook mockup with iphone and magazines
website maintenance and hosting

Comprehensive Web Care for Success

Website Care and Hosting Plans

Experience worry-free website performance with our comprehensive website maintenance and hosting services. Ensure security, optimization, and reliability for your online presence.

Our Complete List of
Website Design Services

  • Brand Voice Development
  • Brand Style Guide
  • UX/UI Design
  • Content Writing**
  • UX Copywriting**
  • Video/Photo Editing**
  • Website Planning

** Excludes writing blog articles

** Editing video for background

  • UX Research
  • Website IA (Information Architecture)
  • Website Review 
  • Website Redesign
  • Web Design Discovery Session
  • Website Mockup
  • Website Builders (Elementor, Divi, Beaver Builder)
  • WordPress Website Development
  • Mobile-Friendly Websites
  • Design System Guide
  • Ecommerce Web Design
  • Landing Pages
  • Technical SEO
  • On-Page SEO
  • WordPress Custom Field development
  • Analytics
  • Website Maintenance
  • Website Hosting
  • Domain Registration
  • DNS configuration
  • Enterprise Marketing Tools (Cvent, Splashthat)
  • White Label Web Design
Your Vision, Our Expertise. Ready to Team Up?

Free estimate • No obligation to hire • 100% risk-free

Web Design Services FAQs

We’ve provided just about every question our past clients have had before choosing us as their web design partner of choice and additional FAQs are available on each service page of our site. We’d love to connect if there are more questions afterwards, if you’re ready to get started, send us a message or jump to the front of the line and book a Discovery Call.

Getting Started and Additional Services FAQ

Trusting Santiago Digital Design with your WordPress web design brings assurance of expertise, experience, and client-centricity. Our team has a rich background in WordPress, specializing in crafting unique, functional, and visually appealing websites. We prioritize understanding your specific needs and preferences to tailor our solutions accordingly.

Moreover, we’ve successfully collaborated with diverse clients around the US and Toronto, ON, Canada, delivering remarkable results and garnering trust through our professional approach and dedication. Your project’s success and your satisfaction are at the core of our commitment.

Once you’ve chosen Santiago Digital Design as your trusted partner, we’ll have a detailed project kickoff meeting where we dive deeper into your requirements, expectations, and goals. We’ll establish a clear project roadmap, define timelines, and set milestones.

Our team will maintain open communication throughout the project, updating you on progress and addressing any questions or concerns you might have. We strive to ensure a collaborative, transparent, and satisfying experience as we bring your web design vision to life.

Currently, our expertise and services are dedicated to crafting outstanding web designs rather than mobile app designs. Our team is passionate about creating engaging and functional web experiences that align with your brand and goals. However, we’re more than happy to discuss your project and guide you on the right path. If you’re specifically looking for mobile app design services, we can recommend talented professionals in that field to ensure your project’s success. Feel free to reach out to us, and we’ll be glad to assist you in any way we can.

While we primarily focus on designing and developing exceptional websites, we can definitely help with designing your web app or plugin UI. Please contact us for more details. 

Absolutely. We specialize in creating websites uniquely crafted for life coaches within the Spiritual and Health & Wellness domains. Our design approach seeks to embody the tranquil essence of spiritual growth and well-being. For health and wellness coaches, we emphasize visuals and features that resonate with vitality and balance. We understand the importance of portraying your brand identity and values in a way that genuinely connects with your audience, making a positive impact on their life journey. Additionally, we emphasize strategies for effective lead generation, ensuring your website acts as a powerful tool in expanding your reach and making a difference in people’s lives.

These websites tend to be on a lighter side as far as development goes, and we pass those benefits on to you by offering competitive fixed rates for these type of projects. We also offer delivering this website as a Content Ready website that is ready for you to add your own content into as a way to save on developing costs.

Yes, we excel at creating eye-catching and high-converting landing pages that capture visitors’ attention and drive them towards your desired action. Whether it’s for a product launch, a promotional campaign, or any specific purpose, our landing page designs are strategically crafted to maximize engagement and crush your business goals.

See an example on a clients site here. 

Yes, we specialize in designing captivating single-page websites that deliver a streamlined and engaging user experience. Whether it’s for a product launch, a portfolio showcase, a special event, or any other purpose, we can craft a visually stunning single-page website that conveys your message effectively and leaves a lasting impression.

Yes, our team is based in Arizona. We’re proud to serve clients not only in Arizona but also across the United States, Canada, and around the world. We’ve successfully collaborated with businesses from various regions, bringing their unique visions to life through our web design services. Regardless of your location, we’re committed to delivering exceptional digital experiences for your website.

Absolutely. We can help you no matter where your business is located. We’ve successfully worked with clients from various locations like San Diego, Nevada, New York and even Toronto, ON, Canada for WordPress website design services. We communicate effectively through digital means, making it seamless to collaborate regardless of your physical location.

Timeframes FAQ

The time it takes to receive a detailed proposal can vary based on the complexity of your project. Typically, we aim to provide you with a comprehensive proposal within 2 to 3 business days from our initial consultation. However, for more intricate projects that require a thorough analysis, the proposal might take a bit longer. Rest assured, we prioritize creating a proposal that outlines the scope, costs, and timeline to ensure clarity and alignment with your vision.

The timeframe to complete your website depends on the complexity and specific requirements of your project. On average, a website project may take between 2 to 3 months, considering design, development, revisions, and testing phases.

We prioritize delivering a high-quality, fully functional website that aligns with your goals and brand identity. During the initial consultation, we’ll provide a more accurate estimate based on the scope of your project and your unique needs.

Payment FAQ

We’ll create unique payment links for your project and we’ll process your payment through Stripe. This ensures your credit, debit or banking information is secure and that Santiago Digital Design will never hold record of your financial information. Additionally, we accept bank transfers, wire transfers.

We do not accept cash, checks or payment by mail.

Many web design agencies request a deposit to commence and secure your project. The amount can vary based on the project scope and complexity but typically is 20% of the project’s total cost. The remaining balance is then divided into Milestone Payments.

Milestone Payments in website design projects are a structured payment plan where the total project cost is divided into significant stages or milestones. Clients pay a portion of the project cost upon reaching each predefined milestone. We’ve found this method very successful and loved by our clients because it incentivizes the timely completion of project phases and ensures that both parties are committed to the project’s success. 

Here’s how it typically works:

Project Breakdown: The total project cost is divided into several key milestones. These could include the completion of wireframes, design mockups, development, testing, and final launch.

Payment Triggers: When a particular milestone is achieved, the client pays a previously agreed-upon portion of the total project cost. For instance, after wireframes are approved, 25% of the total project cost may be due.

Example of Milestone Payments:

Let’s consider a $10,000 website project divided into four milestones with a project completion time of 3-4 months:

  • Upfront payment (20% of project total) Client pays $2,000 deposit

Milestone Payments: The remaining $8,000 is divided into milestones, and payments are made as each milestone is achieved.

  • Milestone 1 (Web Design Strategy: Approved) Client pays $2000 (25%)
  • Milestone 2 (Design Components & Mockups: Approved) Client pays $2000 (25%)
  • Milestone 3 (Development) Client pays $2000 (25%)
  • Milestone 4 (Final Client Review: Approved) Client pays $2000 (25%). Website goes live.

This way, payments are made at each stage, ensuring progress and client satisfaction throughout the project.

It’s important to understand the timeframe between Milestone payments might be as short as 1 – 2 weeks and therefore, having 100% of the project funds available are strongly encouraged to avoid delays in your project timeline.

Yes, having 100% of the project funds available is crucial to maintain a smooth workflow and timely completion of Milestones. Our process often allows for rapid progression from one Milestone to the next. Ensuring funds are readily accessible helps us maintain this momentum, avoiding any unnecessary delays in your project timeline. 

As an example, the timeframe from placing your deposit and then approving wireframe layouts is typically a week. 

We are not accepting monthly payment plans at this time. Please contact us if this is something that would interest you. 

In order to maintain project timelines, prompt payment is essential. If a payment delay arises, we will connect with you to determine the cause. Work will resume promptly upon receipt of the delayed payment. Late payments after 30 days may incur late fees and delay the launch of your project.

We stand by the quality of our services and are committed to your satisfaction. Our guarantee assures you that if you’re not completely satisfied with our web design services within the first 30 days of going Live (open to the public), we’ll address any concerns and make necessary adjustments within a reasonable amount of time. We strive for excellence and are dedicated to delivering a product that aligns with your vision. If you’re still unsatisfied after our efforts, we offer a full refund when no work has begun; a partial refund in proportion to the amount of work that is already completed; and no refunds 30 days after a project has been completed and deployed to Production (live website).

Pricing FAQ

At Santiago Digital Design, we tailor the pricing of each web design project based on its unique needs and complexity. Factors like desired features, functionality, design intricacy, and expected timeline influence the project cost. 

We offer Fixed Rates to ensure transparency and clarity in our pricing. This approach allows our clients to know the cost upfront, promoting budget predictability and preventing any unwelcome surprises during the project. It’s part of our commitment to providing straightforward and fair pricing for your web design needs. 

Requesting 3rd party plugins or apps may incur a fee to be paid by the client to that 3rd party plugin or app. Basically, this means you would need to purchase that plugin and then provide us with any special access Key or Password. Please contact us for more details.

We find that hourly rates can sometimes result in unforeseen project costs and make it difficult to estimate the final expense accurately. We believe in transparent pricing and providing you with clear expectations from the outset. Our Fixed Rates allow for a more predictable and fair pricing structure, ensuring you know the cost of the project upfront without any unexpected increases.

We do have hourly rates available for clients on our Website Care Plans.

Website Content & Media FAQ

Yes, this serves as an excellent method to infuse branding into your social media posts! We’ll learn about the vibe you’re going for and present you with a couple options to choose from. After your selection, we’ll provide you with a concise .mp4 file lasting 5 to 10 seconds. You can easily use this as an intro for the videos you share on your social media platforms, enhancing your audience engagement.

We always ask that written content is covered by the expert of the business, You. We can provide editing suggestions for SEO improvement. You’ll have the chance to review all content for accuracy before it’s published on your website.

We do offer the option to write the content of the core pages for your website as an added service. This would extend the delivery time frame to allow adequate research into your industry and users so we can learn how they read, think, speak and more so we can capture their attention with the content of your website.

When incorporating photo and video editing services, we take the photos you provide and edit them to seamlessly align with the visual design and overall vibe of the website. This may involve tasks like background removal or the elimination of unwanted elements like people, places, or objects. It’s important to note that our editing process is manual, not AI-driven, which may result in slightly higher costs. For those seeking cost-effective photo editing solutions, we recommend using an AI photo editor application of your preference to perform basic edits. You can then supply these edited photos directly to us for integration into the website during development.

Our video editing service focuses on crafting 10 to 15-second background videos tailored for your homepage. You supply the video footage and indicate the specific parts you wish to retain using timestamps. We’ll seamlessly stitch together the video segments.

It’s essential to highlight that we do not add any video effects in order to maintain the smallest, compressed video size which will ensure optimal performance for your website.

Unless we’ve specifically written or stated any copyright claims within the invoice and contract, you would own the content on your website and can update or modify it as needed. 

You start with regular content when using photos you’ve taken or images you’ve found online. However, you NEVER want to upload these images and videos directly without first optimizing (making smaller) the images by compressing the file size (without losing quality). 

It’s a crucial process that can easily be overlooked and neglected by business owners who are pressed for time. Unfortunately, fast-forward several months down the road and their website takes forever to load because hundreds if not thousands of images were uploaded without ever being optimized. 

Yes, installing plugins can help but by adding more plugins, you increase the size of your website which may also lead to slowness of your website. 

We’re excited to help you curate the perfect photos and videos for your WordPress site. If you chose us to source videos and images for you as an added service, our assistance spans from sourcing appropriate stock images online to seamlessly integrating your own video clips for engaging background visuals. Our goal is to ensure your website’s visual elements resonate with your brand, effectively conveying your message with impactful imagery and videos that create a memorable online experience.

Alternative WordPress CMS Builder FAQ

Absolutely.

We firmly believe in providing you with the freedom to choose the platform that best suits your business needs and goals. Our advocacy for promoting WordPress.org is rooted in the principle that you should never feel like you’re stuck with a Host provider and platforms like Wix and Squarespace require your site stay on their Hosting plans. We embrace the uniqueness of each business we work with and we can be adaptable to building your website in Teachable, Kajabi, Splash, Cvent and other platforms.

It’s important to underscore the advantages of WordPress.org which grants you full control over your online presence, the ability to easily scale up or down as needed, and the freedom from unnecessary integrations. Our mission is to empower your long-term business goals, ensuring that your website is developed or migrated to the platform that aligns best with your vision and objectives.

Much like WordPress, Splash provides a robust platform for crafting engaging event pages and managing RSVPs. At Santiago Digital Design, we’ve had hands-on experience creating exceptional event websites using Splash, catering to the needs of enterprise event marketers at organizations including Salesforce, HubSpot, Facebook, Airbnb, Nike, AmazonAWS, Athleta, Booking.com, Expedia, M.A.C., Spotify, Deloitte, and other distinguished Fortune 500 entities.

Our extensive familiarity with this tool allows us to optimize and tailor event websites, ensuring they align seamlessly with your branding. If you’re currently using Splash, rest assured, we have direct firsthand experience with this marketing tool to create a standout digital presence for your Enterprise-level event.

This marketing tool has shifted their focus away from small businesses and focused more on Enterprise-level Organizations with large budgets to match.

Unfortunately, Wix does not allow this type of functionality to occur, you may read more about this in their support article: “Exporting or Embedding Your Wix Site Elsewhere”.

These limitations are important to know about before you start building your website on any platform. Check out our Digital Design Tips blog on the top 10 things to know before building your website on any website builder platform before you make the financial investment in building your website outside of WordPress.

Not exactly. Squarespace has limitations in the the types of content they allow you to export. Read more about that in their help article, “Exporting Your Site”.

These limitations are important to know about before you start building your website on any platform. Check out our Digital Design Tips blog on the top 10 things to know before building your website on any website builder platform.

Your Vision, Our Expertise. Ready to Team Up?

Free estimate • No obligation to hire • 100% risk-free